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Maximize Your Talent with
SMART HIERARCHY© & STRATIFIED COMMUNICATION©

People systems that convert flow culture into net profit—fast.

Turnover: ↓ 18%

EBITDA Lift: +3 pts

Implementation: < 6 mo

PIVOTAL RESOURCE GROUP

© 2025 Pivotal Resource Group

SOLUTIONS

Considering expansion? We deliver the frameworks, resources, and support.

Getting back on track? We help you navigate challenges and turn obstacles into opportunities.

Acquiring? We help you seamlessly execute  deals to grow your market presence.

"Get the People Part Right!"

Drive talent selection, retention, placement and succession, team synergy, motivation, and skill development with Acumen Capacity Index (ACI), 12 Driving Forces™, DNA (skills), DISC (behaviors), and Emotional Quotient (EQ) assessments.

Industries:

"Get the People Part Right!"

Drive talent selection, retention, placement and succession, team synergy, motivation, and skill development with Acumen Capacity Index (ACI), 12 Driving Forces™, DNA (skills), DISC (behaviors), and Emotional Quotient (EQ) assessments.

Interview

First, we "interview the interviewer" to align expectations. Then, our in-depth, customized complexity-level interview reveals each candidate’s current level of work complexity and projects its trajectory over time.

Analyze

We analyze key players' meeting transcripts to gauge speech complexity. We research online presence—LinkedIn, bios, publications—to evaluate writing complexity and unlock Stratified Communication insights ... Can each individual currently handle the complexity of their role?

Structure

We help you map out your employees on a Smart Hierarchy organizational structure, ensuring each person is in the role that gives them the most opportunities to experience flow in their work. "When your people flow, your company will grow!"

EXPERIENCE

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Client Lenovo | Industry Technology | Project Category assessment & development

How did a global technology manufacturer/seller unify its misaligned sales teams after a major merger?

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Client Fonville Morisey / Industry Real Estate / Project Category Management Alignment

How did this stagnating real estate company realign its leadership and clarifying accountability?

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Client Red Robin / Industry Hospitality / Project Category New Management Systems

How did this national restaurant chain double its size in almost no time?

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Client Anderson Homes / Industry Construction / Project Category Talent Acquisition, Leadership Alignment

How did this regional homebuilder overcome its struggle to compete with local and national competition, and then move on to become one of the nation's most improved residential construction companies?

WHAT CLIENTS SAY

"PRG will do whatever it takes to get results. I've worked with them for over 10 years and have seen them transform individual and departmental performance ... They turn challenges into opportunities with an ‘outside-the-box,’ disciplined approach … Their ability to compress cycle time is unparalleled. PRG can take any organization where it needs to go."

SVP, Sales & Marketing | Global Power Quality Company

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WHAT CLIENTS SAY

“As Director of Operations for a Red Robin franchise, I worked with Chris (PRG's, Principal) to create an innovative business improvement system called Smart Hierarchy© and 3-Level Management©. Within 12 months, revenue grew from 3% to over 23% year-over-year, moving us to a $400,000 annual profit. These results across 7 stores enabled us to acquire the corporate Red Robin group 6 years later and led to my role as Chief Concept Officer. As Chris said, it was the “minnow swallowing the whale.”

Founder | Large, Multi-franchise Restaurant Group

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WHAT CLIENTS SAY

PRG demonstrated an exceptional ability to ‘see around corners,’ quickly absorbing complex information through data and dialogue. At Active Power, they helped us develop a winning strategy in 1 week—defining tactics, roles, questions, and scripts—and trained our sales team and partners. Thanks to this collaboration, we began winning deals over traditional and other green solutions, creating a $10M/year healthcare revenue stream.”

Regional Sales Manager | Green Power Quality System Manufacturer 

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